Terms of Service

1.1. These Terms of Service (the "Terms") govern the use of the website chifat.ru and all its subdomains (the "Website") owned by Sole Proprietor Evgeny Viktorovich Vigovsky (TIN (ИНН) 380409102716, OGRNIP 324210000043335) (the "Operator").

1.2. Using the Website (browsing pages, registering an account, submitting orders, using the personal cabinet) constitutes full and unconditional acceptance of these Terms, together with the Privacy Policy and Cookie Policy.

1.3. If you do not agree to these Terms, in whole or in part, you must not use the Website.

1.4. These Terms are not a public offer for sourcing services. The separate public offer is published at /privacy/oferta.

2.1. The Website provides the following features:

• public pages — information about the Operator, services, geography, news, contacts;
• supplier and goods catalogue — showcase based on 1688 (alibaba.com) data with Russian translation; informational only, not an offer to sell specific Goods;
• registration and personal cabinet — account, order history, specifications, notifications;
• order submission form with specifications, budget, lead times;
• messaging with the Operator via built-in chat and email;
• access to documents: public offer, privacy policy, terms, personal data recipients registry, cookie policy, DSAR form.

2.2. The Operator may modify, supplement, temporarily suspend or permanently discontinue any Website service without prior notice. For material changes affecting registered users, notice is sent by email at least 14 calendar days in advance.

2.3. Some features (chat, order submission, full supplier view) are available only to registered users.

3.1. Registration requires accurate data: full name, email, phone; for sole proprietor and corporate clients — TIN, registration numbers, contact person.

3.2. Minimum user age — 18 years. The Operator may block accounts that violate this requirement.

3.3. Users set their own password. We recommend a strong password (min 12 chars, mixed case, digits, symbols) and enabling two-factor authentication (2FA).

3.4. Users must keep their data up to date. Changes in name, email, phone, or legal entity details must be updated in the personal cabinet within 10 business days.

3.5. Users are responsible for password security and email access. Actions performed under the user's credentials are deemed actions of the user.

3.6. The Operator may block or delete an account in case of:

• false registration data;
• breach of these Terms;
• actions harmful to the Website;
• demands from authorised state bodies;
• inactivity (no logins) for more than 24 months.

3.7. Accounts are perpetual subject to the above. Users may delete their account via the personal cabinet or via /privacy/data-request.

4.1. Permitted use

Users may:

• browse public pages and the catalogue;
• use Website content for personal decision-making before ordering;
• copy small excerpts for non-commercial purposes with source attribution;
• submit Orders and correspond with the Operator within the stated purposes.

4.2. Prohibited use

Users shall not:

• automate data collection (scraping / crawling) — parse the catalogue, harvest prices/SKUs, use bots, scripts, browser extensions or other means to traverse the Website in bulk;
• reverse-engineer server code, JavaScript bundles, or the Website's API; attempt unauthorised access;
• perform penetration testing, DDoS attacks, brute-force attacks, injections (SQL, XSS, CSRF), bypass rate limits;
• distribute malware via uploads, messages, links;
• create multiple accounts to bypass limits or bans — one person/entity, one account;
• submit false data, impersonate others, use payment details belonging to third parties;
• use the Website for unlawful activity: sourcing restricted goods (weapons, drugs, counterfeits), money laundering, terrorism financing;
• publish offensive or extremist content, or material violating Russian law;
• commercially exploit Website content (republishing, selling the supplier showcase under another brand, using CHIFAT® without written consent);
• attempt to manipulate supplier ratings through fake reviews or feedback form abuse.

4.3. Breach of §4.2 justifies immediate account blocking, content removal and, for material breaches, referral to law enforcement. Damages caused to the Website are recoverable in full (Art. 15 of the RF Civil Code).

5.1. CHIFAT® is a registered trademark. Commercial use without the Operator's written consent is prohibited (Arts. 1484, 1515 of the RF Civil Code).

5.2. Exclusive rights to Website content (text, graphics, video, branding, logos, layouts, software) belong to the Operator or its counterparties. Unauthorised use may result in civil and criminal (Art. 146 of the RF Criminal Code) liability.

5.3. 1688 catalogue data (photos, descriptions, prices) is displayed for informational purposes with Russian translation. Rights to that data remain with the respective rightholders (manufacturers, Alibaba Group). The Operator does not resell 1688 data per se; the Operator's Services consist of sourcing assistance.

5.4. User content (orders, chat messages, reviews) belongs to the user. By submitting content via the Website, the user grants the Operator a royalty-free non-exclusive licence to use that content for Website operation, without commercial resale. The licence lasts until the content is deleted.

6.1. The Website is provided "as is". The Operator makes no warranties as to:

• uninterrupted error-free operation (reasonable efforts are made, no downtime guarantee);
• accuracy of 1688 catalogue data (prices, availability change without notice);
• results of using Website information for commercial decisions — users evaluate risks themselves;
• fitness of any particular Goods for the user's purposes or compliance with certification;
• compatibility with all browsers and devices.

6.2. The Operator is not liable for acts of third parties — manufacturers, logistics providers, payment systems, ISPs, telecom operators.

7.1. The Operator shall in no event be liable for:

• indirect, special, incidental, or punitive damages (including lost profits, revenue, goodwill);
• damages arising from inability to use the Website;
• data loss caused by factors beyond the Operator's control;
• damages from unauthorised access to the user's account due to the user's own negligence (weak password, disclosure, no 2FA).

7.2. The Operator's aggregate liability under any claim related to the Website is capped at the amount actually paid by the user in the preceding 12 months, if any.

7.3. These limits apply to the maximum extent permitted by RF law, but do not exclude liability for wilful damage or gross negligence.

8.1. The Operator may unilaterally amend these Terms. The current version is always at chifat.ru/privacy/terms.

8.2. Material changes (services, use restrictions, data retention, dispute resolution) take effect no earlier than 14 calendar days after publication. Registered users receive email notice and an in-cabinet banner.

8.3. Editorial changes (typos, clarifications, related-document links) take effect upon publication.

8.4. Continued use of the Website after changes take effect means acceptance. Disagreeing users must discontinue use and may request account deletion via [email protected] or /privacy/data-request.

9.1. The Operator may block or delete an account and restrict Website access if:

• the user breaches these Terms or the Privacy Policy;
• the user abuses features (mass orders with no intent to contract);
• there are complaints from third parties or law enforcement;
• there are reasonable grounds to suspect unlawful use.

9.2. The user may stop using the Website at any time by deleting the account via the personal cabinet. Personal data is then processed per the Privacy Policy and erased after retention periods (Policy §7).

9.3. Termination does not discharge obligations arising before termination (payment for Services, liability for breach, return of unjust enrichment).

10.1. These Terms are governed by and construed under the substantive law of the Russian Federation.

10.2. Disputes are resolved as follows:

• mandatory pre-litigation claim procedure — response within 30 calendar days;
• if unresolved — natural persons: courts of general jurisdiction (RF Civil Procedure Code); sole proprietors and legal entities: Commercial Court of Moscow (exclusive jurisdiction, Art. 37 of the RF Arbitrazh Procedure Code).

10.3. Invalidity of any provision does not affect the remaining provisions (severability).

10.4. Operator contacts: address — 7 Pravaya Naberezhnaya Sugutki St., office 11, Cheboksary, Russia; [email protected] — general; [email protected] — personal data matters.

10.5. Current version: 1.1, effective 2026-09-24. Previous versions: 1.0 (2026-04-23).